"My mixed experience of Day Care"

About: Royal Shrewsbury Hospital / General surgery

(as the patient),

1) Staff lovely, friendly and caring day care ward.

2) To arrive at 7:30 am when people knew I’d be last in in “because of infection possibilities” I didn't go down to surgery until about 12:40 AM. That’s just ridiculous.

3) Didn't know and wasn't informed that I could have visitors staying with me the entire time.

4) Watched beds being cleaned and remade. The whole operation to be applauded- totally different to previous times on the wards where bare minimum cleaning occurred. 4 stars for this.

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Responses

Response from Royal Shrewsbury Hospital

Thank you for your feedback which will be forwarded to the day surgery manager to share with the staff Di Davis Patient Advice and Liaison Service

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