"Excellent care for my father at Ribbleton hospital and from Community Matron service"

About: Central Lancashire PCT / Community nursing

(as a relative),

After my father was discharged from Ribbleton hospital (where he received excellent care) he has had monthly visits from the Community Matron service. Problems have been dealt with promptly and with a 'hands on' approach.

If my father had received this service before his breakdown, it could have been avoided and he would not have needed a stay in Ribbleton hospital.

I hope that the Community Matron service will continue, because the older generation find it difficult to admit that there is a problem and to go out and ask for help.

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Response from Julie-Ann Bowden, Clinical Quality and Assurance Manager, NHS Central Lancashire

Dear Dash429

You seem reassured that your father now receives visits from the Community Matron Service which is provided by NHS Central Lancashire.

The role of the Matron, providing care, advice and support to patients is something that can really benefit people with long term conditions, helping to reduce hospital admissions and enable them to manage their healthcare in their own homes or chosen environment.

Thank you for letting us know about your experience.

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