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"MIU - Excellent"

About: Accrington Victoria Hospital

Visited the MIU today with my poor cut finger. Excellent in every way. Thank you all :)

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Response from Wendy Stobbs, Patient Experience Manager, East Lancashire Hospitals NHS Trust 9 years ago
Wendy Stobbs
Patient Experience Manager,
East Lancashire Hospitals NHS Trust
Submitted on 03/09/2014 at 10:50
Published on Care Opinion at 22:21


Dear Mike

Many thanks for your feedback on your experience of our minor injuries unit and apologies it has taken me a little time to reply. I will make sure your appreciation is passed onto the team and I'm very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care.

If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk.

Many thanks once again and I hope your finger is completely healed

Regards

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