"lack of nursing care and professional standards"
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Posted by Grahame H
Following admission of my nephew for a fractured jaw I was shocked to observe the lack of attention and care shown by the nursing/health care staff at the hospital. Poor communication, lack of information, hopeless reception and inadequate basic care and attention were prevalent. Astonishing that the hospital claims high patient satisfaction. As a healthcare professional myself I was ashamed to observe such poor practice amongst disinterested nurses and invisible managers. On a positive note no complaints at all regarding the professional service/standards provided by registrars/surgeons which was excellent in all respects.