"Not as good as expected"

About: St Thomas' Hospital (London)

After an amazing antenatal care I had to face a terrible experience on the actual birth. I had to be induced ( iugr and low amniotic fluid) and my consultant booked me in for an induction right after the visit as it had to be done ASAP. On the day they put me in the antenatal ward saying they are getting my bed ready in the hospital birth center. 5 days went past and I was sill waiting for this bed. Spoke with many midwifes and doctors and everyone was saying a different thing. The doctor very rudely one day said < it's not because ur consultant said ASAP that we have to induce you ASAP > I found it out of order! Finally I get transferred to the hospital birth center and the induction start at 10 am. A 4 pm the midwife comes to visit me and said I was 1 cm even tho I was already in pain. At 6 I was visited again and said I was 3 cm and it was goin to be very long as it was my first baby. I made it very clear I wanted and early epidural as I was extremely scared. I was begging for it without any response. By 7:15 I was saying I had to push and the pain was extremely bad but my midwife ignored me and said I was goin to be visited at 10:30 pm as it was too early; than the midwife managed to get someone for my epidural. I was screaming I had to push but no one listened so they put the epidural. At 8 the midwife changed and the new one (who I will never thank enough) looked at me and decided to visit me. I was 10 cm. at 8:20 pm my baby was born. Conclusions: 1- I had a tube put into my back when I was already 10 cm because the midwife decided not to visit me and assumed I was goin to take long as it was my first baby. Out of order considering the risks of an epidural. 2- I had waited 5 days for the induction eva use there was no beds and some rude doctor decided I wasn't urgent anymore ( after I sped all my pregnancy dying growth scan every 2 weeks) and considering the birth weight and the last scan weight my baby didn't grow last week. Out of order! I would not have another baby in there meet again!!

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Response from St Thomas' Hospital

I was concerned to learn of the issues you have raised about your care and treatment in St Thomas’ Maternity department, and the attitude of staff that you experienced. The Matrons and Service Manager responsible for these areas have been informed of your experiences and will aim to understand more about what occurred on this occasion and how they could prevent such a distressing experience in the future. If you would like to make contact with the Maternity services to receive a personal response to your concerns, please make contact with PALS on 020 7188 8801 or 020 7188 8803 or pals@gstt.nhs.uk.

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