"Poor communication between staff"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted by Anonymous
I was admitted to C8 ward on the 5th of august, the care I received by certain staff nurses was very poor. I wasn't included in what was going on with my discharge, they informed me that I was able to go home but then decided I had to stay in yet another night. The communication between the nurses was extremely poor, I had to repeat myself over 5 times regarding my medication to different members of staff due to poor communication. I have been waiting 2 days for my medication to take home which still isn't sorted for me to pick up. I could barely understand the foreign nurses as their English was not up to a very good standard, I had to ask them to repeat theirselves and ask for someone else to tell me what they were saying. I would no recommend this hospital to anybody.