"Concerns about my dad's care on D11"
About: City Hospital campus / Neurology City Hospital campus Neurology NG5 1PB
Posted by s 11111980 (as ),
Although I think the staff are very friendly, I don't think the care is great. In my experience, the doctor and nurse communication is very poor and it's the nurses that take the brunt. Medication is prescribed, but doctors then did not write on drug cards. This is disgusting.
My dad was in pain, unable to sleep, and was meant to be on something to help him sleep. But it was not on the drug card. I was there when the doctor said it.
I turned up today and they just plonked a sandwich by his bed. Something he doesn't like. I asked a hca, who was kind enough to go and look for something else thank god.
Many times we have had to ask for his catheter to be emptied or we have had to do it ourself. He was left in the same pjs for 3 days. Another day, we took him to the loo after blood all over him self to change him. We have even changed his bed ourselves. If he asked for anything he was either told no or ignored most of the time.
I'll be glad to bring him home, however the physio team were great. I understand the staff are busy but I feel asleep or awake patients deserve the same care and attention.