"Audiology Department - Excellent Service"

About: Whipps Cross University Hospital

I recently had my old hearing aids replaced following a hearing test. The hearing test appointment was on time, very thorough, and the results were explained to me in plain English. The options available to me were made clear and a course of action agreed. When I returned to collect new hearing aids in July, a member of staff tuned them up, programmed the features that would be most useful to my needs and explained how to use them. I am very pleased with the improved performance. My quality of life has been improved noticeably. Everybody I met in the department was very friendly, courteous, helpful and thorough. Could you please pass my thanks on to those concerned directly and their management? Peter Moran

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