"I came to NWP Hospital for my ..."

About: Northwick Park Hospital

(as the patient),

What I liked

I came to NWP Hospital for my delivery. Everything from the go was wonderful. During my pregnancy, I came to the Day Assessment Unit a number of times with concerns and was treated with friendliness, care and respect.

My delivery was relatively complicated and so I had a team of midwives, consultants and doctors caring for me during my 12 hour labour. They were all friendly and extremely helpful - I didn't hesitate asking them endless questions and I felt I was being taken genuinely care of as a person and not a patient. I was asked before they did any procedure and the midwives were gentle and patient with me.

I stayed for 2 days in the post natal ward. The midwives visited frequently and made sure I was settled and coping. At night they did frequent rounds to check the baby was well.

What could be improved

More amenity beds (private rooms)

Anything else?

Wonderful experience overall - I would definitely go there again for my next baby!

Story from NHS Choices

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Responses

Response from Northwick Park Hospital

Thank you for your comments about the staff in our maternity unit who cared for. They will be very pleased to receive your message of praise. We will be feeding back your comments regarding amenity beds. Please do feel free to contact us directly by calling 020 8869 2026. Thank you.

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