"Currently In Hospital"

My partner is currently an in-patient. What I have seen over the last couple of days compounds the notion that NHS is broken. There is a vast array of talented people in the hospital, who are being held back, pushed down and demoralised, by a system which is laughable, at best. having to hear from staff that they are sorry because medicine which has been prescribed can not be given as they do not have it, on more than one occasion. There is zero access to information, just lots of people who have to check and or do not know. I had to take my partners notes and review what was on them using the internet. I have asked to speak to the doctor and consultant on numerous occasions, but they never arrive, clearly being driven into the ground trying to cope, or at the private hospitals. I went to the shop to get some supplies only to return to an empty bay, when i asked the SN where my partner had gone she did not know, i had to remind her who I was talking about, "The person who has been in that bay for the last 24 hours". no one even mentioned anything about moving. The process of diagnosis is slow and painful access to equipment and tests is limited at best. I have been trying to arrange a transfer somewhere else, We have insurance but I do not even mind paying. This is not a complaint about a specific area or process, but rather a observation of a service which it seems is no longer fit for purpose. medical staff are working more hours than lorry drivers are legal allowed to work and, well who would you prefer to be better rested and fresher i have not specified the department as my partner is still there and I do not want to compromise their position.