"Lack of privacy and respect"

About: Grantham & District Hospital / Accident and emergency

(as the patient),

I went to A&E one evening in August with tightening in my chest.

After being assessed it was decided to admit me to EAU for for monitoring. I was in until 3 days later while I was in people came asking to look at my file while already looking at it.

I overheard drs & nurses discussing me in the corridor saying I didn't know what I was talking about. I also heard them talking about other patients.

I feel disgusted about the lack of privacy, respect & dignity.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Nanacutcut

The team on EAU are very sorry that you experience on the ward caused you distress and would like to apologise.

This is not the behaviour we expect from our teams and we would be happy to address your concerns in more depth if you wish to make contact with ward sister Rachel Ryder on 01476 464345.

Matron Mandy Charles

Medical Services and A&E

Grantham Hospital