"I really appreciated being kept in the loop every step of the way"

My daughter should have been referred to another dentist for treatment but nothing had been done to move this along. I called the Devon Referral Support Service and spoke to a girl called Jenny who took over for me.

Jenny was just brilliant! She did everything said she would, called me back when she had agreed to do so – she was very efficient – this was great.

I really appreciated being kept in the loop every step of the way; she was a really nice girl.