"I left feeling confused"

About: Montagu Hospital / Pain Management

(as the patient),

After establishing the risks and short term benefits of injections in my spine I declined this option.

I asked what the outcome of taking medication would be. I was informed it may affect my kidneys/liver. The consultation was brought to a conclusion and I left feeling confused. I am left wondering whether an X-ray/scan be offered may show any long term damage or at least a drug review to find the best medication for me.

I was told that if I wanted the injections to go back to G. P. for referral back to pain management.

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Response from Montagu Hospital

Thank you for your feedback. We are really sorry you were disappointed in the service you received recently at our hospital. We would like to look in to your concerns and would ask if you could please contact our Patient Advice & Liaison Service (PALS) on Tel: 01302 553140 or Freephone: 0800 028 8059 or Email: pals.dbh@dbh.nhs.uk who will be able to investigate this further on your behalf.

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