"Unnecessary visit to outpatients clinic"
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
I accompanied a friend who has great difficulty walking to an orthopaedics appointment. Her appointment was for 2pm, she was called in at 2.35pm to be told that the consultant wasn't there and that she would receive another appointment through the post. Could they not have rung her to avoid this unnecessary visit? We paid parking charges all for nothing.