"issues with bins"

About: Nuffield Health, Leeds Hospital

I had spinal decompression on Monday 4th aug and was discharged on the 6th aug. As previously mentioned all the staff were really nice and carried out my care with great professionalism .my only issue was with the cleaning in the room, although spotless when i arrived during my stay my table or cabinet were not wiped once, (though there where visible spills on the table when my meal tray was collected, my daughter cleaned it in the end) and bins were not emptyied during my stay, including the clinical waste one ,which should be emptied minimum twice a day. Again the overflowing bins were visible to staff . This comment was really to bring the matter to your attention rather than a complaint.

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Responses

Response from Nuffield Health, Leeds Hospital

Dear Ms Butterworth, I am sorry to hear about your experience regarding the cleanliness of your room at Nuffield Health Leeds Hospital. I have forwarded your comments on to our Matron. I would also welcome the opportunity to discuss this matter further, please give me a call on 0113 388 2000. John Lofthouse - Hospital Director.

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