"Great service in both A&E and Ward 3D"

About: The Royal London Hospital

Upon arriving at A&E it was very busy but had to wait only 20 minutes to be seen. I was then passed onto a registrar then emergency surgeon, all of which settled my nerves and gave me all they painkillers they possibly could. At 10pm I was transferred to Ward 3D, the nursing staff were absolutely fantastic. They called my parter(he didn't pick up the first time) and because I couldn't sleep, the nurse called again, so I managed to speak to him before going down to surgery at 1:30am. When I cam round, I was greeted by a nurse(or a HCA) she was the kindest person I've ever met, she sorted all my pillows out, helped change my bed and kept her eye on my because I was very ill. Upon being discharged the next day, she said how worried she was about me the day before. This nurse as well as the rest of the team are an absolute credit to the hospital and I cannot thank them enough.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Royal London Hospital

Dear Jamie, Thank you for taking the time to give us your feedback about our A&E at The Royal London and the care that you received on Ward 3D. We are pleased to hear that you are happy with the care and treatment that you received. We are grateful to hear of your experience and will share your kind words with both the teams at The Royal London. Best wishes Barts Health NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful