"Safe feeling"

I had a minor operation at Renacres, and throughout the entire experience, felt very well cared for. I was asked to verify my personal details at every stage (nurse, anaesthetist, etc.) and was always very confident that the staff had the right information. They checked multiple times that I consented and that I was going to have the correct operation, which made me feel very safe. The nurses were kind, lighthearted, and helpful. I was very happy with the outcome of the operation.

Story from NHS Choices

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Response from Renacres Hospital

Thank you for taking the time to comment on your experience. At the hospital we work extremely hard to ensure patients receive the best care possible and always welcome feedback as it helps us to make sure that we are meeting the needs of our patients. We are delighted to hear that your experience with us was a very positive one. We wish you all the best with your recovery.

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