"Promising Signs"

About: Southmead Hospital

Booked in for a precautionary hip scan for our 4 week old daughter and found overall experience to be pleasant. The hospital was clean and well staffed and we were seen bang on time. Plenty of comfortable seating and a wide variety of refreshments available. The Brunel Building is fantastic and a huge improvement on the old Frenchay and Southmead facilities. The only complaint I have at the moment is the well documented parking issues on site (this was particularly annoying when attending maternity appointments earlier this year). That said, I understand that plans are in place for a lot more spaces and these can't come soon enough.

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Response from Southmead Hospital

Dear Anonymous – thank you for taking the time and trouble to give your positive feedback on your experience at Southmead hospital. I am pleased that your daughter received swift treatment. As you say the paring issues are well documented and result from the finite space available on the Southmead site. It was not cost effect to keep Frenchay open even though this would have eased the parking situation. The new parking facilities will be available from September next year. I hope your daughter is making a good recovery, Kind Regards – Steve Sykes Advice and Complaints Team

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