"Very professional caller"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Green616 (as ),
The lady I spoke to acted very professional and confidential as my call was taken at work. She did not disclose anything to anyone taking the call and was very patient when I asked if I could transfer my call to another room. She explained who she was and why she was calling and took some security details before continuing with the call. She offered me an appointment close to home but I would have to wait 6 weeks before being seen by the consultant.