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Whole booking process went very smoothly

Posted By Rushed662

"Whole booking process went very smoothly"

About: Rowley Hall Hospital Telford referral and quality service (TRAQS)

(as the patient),

From the very beginning the staff involved in providing my diagnosis and prognosis were professional and prompt.

They dealt with my case with care and sympathy.

The speed that was achieved from diagnosis to operation was remarkable. At every stage my needs were addressed and handled with sympathy. Special note and thanks to Claire.

I feel the whole booking process went very smoothly.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 27/08/2014 at 16:46
Published on Care Opinion on 28/08/2014 at 09:44

Dear Rushed662

Thank you for sharing your positive feedback with the team.

It is always rewarding for the team to receive positive comments from patients who TRAQS have helped.

I am pleased that the care you received was such a positive one and that all parts of the referral process went very smoothly.I will pass your thanks on to Claire.

Thank you again for taking the time to share your feedback.

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