"Have had no response despite referral"

About: Telford referral and quality service (TRAQS)

(as the patient),

My only problem re: NHS is that I have been referred to pain clinic by a GP & 2 consultants & have had no response.

My referrals date to last Sept/Oct 2013. Consultant includes pain management who referred me in October 2013.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Cross222

Thank you for taking the time to provide feedback to the TRAQS team.

I am sorry to hear that you have not yet received an appointment with the Pain Clinic.

As all comments on Patient Opinion are anonymous I am unable to investigate why you have experienced a delay in receiving an appointment.

If you would like me to look into the reasons for the delay please contact me on 01952 580441 - the office is open from 08.30 - 18.00 Monday to Friday. I will need to aks you for some confidential details to confirm that your referral has been made via TRAQS by your GP.

Thank you again for taking the time to share your concerns with the team.

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