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"Camera crew filming on route to operating theatre"

About: University College Hospital

I had an orthopaedic operation on Monday 4th August.Whilst walking to the operating theatre on the 3rd floor bridge I was faced with a camera crew and a reporter filming me and three others patients.This is last thing I really needed prior to surgery as my anxiety levels went through the roof. After surgery I complained to the senior nurse on the ward which was met with raised eyebrows, but no explanation. I again attempted to obtain another explanation from the ward sister the following morning, again she could not offer any reason why a camera crew would be filming myself and other patients in a corridor. UCLH needs to answer some serious questions about its privacy dignity and care of patients. What happened to being involved in decisions such as "Do I mind being filmed in my hospital gown". Is this normal practice at UCLH to film patients at their most vulnerable ? I don't recall being informed by ward staff that I would be confronted by a film crew. Who authorised the filming ? Was I filmed while under anaesthesia? Any healthcare organisation who films a patient going for surgery without permission can never be trusted

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Responses

Response from University College Hospital 9 years ago
University College Hospital
Submitted on 07/08/2014 at 14:06
Published on nhs.uk on 08/08/2014 at 04:00


Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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