"The receptionist in the Clinical ..."

About: Princess Royal University Hospital (Orpington)

(as the patient),

What I liked

The receptionist in the Clinical mesurments dept did not even acknowledge myself or other patients arriving.No Hello just asked NAME,WHERES YOUR LETTER

What could be improved

CUSTOMER CARE /PEOPLE SKILLS TRAINING

Anything else?

ALOT OF STAFF ARE SO UNHAPPY AT THIS HOSPITAL NEVER SMILE .

They need to acknowlege you.

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