"the good and the not so good"

About: Broomfield Hospital

viisited Broomfield Hospital feeling quite nervous today for pre-op assessment. Sister who carried out inital assessment could not have been nicer and very helpful with directions, and the member of staff who carried out my first ever ECG was wonderful. A real credit to their profession and the NHS. Its a shame that the nurse in blood test department lacked any people skills, the nurse could learn a lot from the other 2 staff that looked after me so well today.

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Response from Broomfield Hospital

Thank you for taking the time to provide this feedback, it is very pleasing to hear the service you received with the pre-assessment and the member of staff that performed the ECG was very caring. I am sorry that the experience in the blood clinic was not equally as positive. I will share the feedback you have provided with the department managers for all areas.

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