"Womens hospital labour ward and M2 avoid"

About: Doncaster Royal Infirmary

This was my 3rd pregnancy and all 3 times to doncaster has been a let down but even more so this time, from the start of my pregnancy I had complications with a low lying placenta and risk of anouther premature birth I was terrified anyway but I had been bleeding on and off through out this pregnany and at 28 week it was bad so was admitted to m2 at doncaster womens, the staff in assessment were great, lovely kind and understanding but once admitted to the ward I was treated like I was a burden and could hear the midwifes complaining "anouther one" to shorten the story I was in and out of the hospital over the following 4 weeks with heavy bleeding and each time I went in I wasn't given a explanation to why this was happening getting told it was one of them things and being fobbed off and sent home,bearing in mind my consultant told me if I had 3 or more bleeds it was nessecary for a section with my previous medical pregnancy history it was even wrote in my notes! My bleeding was that bad the 6th time rounds had to ring for a ambulance, I was rushed to labour ward I was 31 weeks pregnant, staff can rushing in taking no notice of me and talking between them selfs I had to ask what was happening to be told by a snappy midwife "looks like ur going for section" I was scared I didn't no what was Happening but knew it wud b for the best I had just be diagnosed with grade 4 placenta privea, so a section at this point would be the only option, I was wrong 4 hours later no one had even been back to see me It was like I had been forgotten about, my partner went to gt sum1 4 us t b shockingly told we were being shipped out to Grimsby it was 1am!i was shocked n upset about having to travel quite far as I have other kids the midwife and doctor had no sympathy getting right in my face and telling me if I didn't go and I lost any more blood I would die and that my other children would have no one, who makes a comment like this I was disgusted they could say something like that, she then said dnt fall askeep ur goin in 30mins, 3hour later we left i coukd have had sone sleep, Arriving at Grimsby they asked for my green notes doncaster hadn't sent them, they had lost them, all my previous confidential information lost by professional medical team I was told "stuff happens n tht I wil have to re tell all to Grimsby" this is only a short version of my events(not enough space to write it all) but one piece of advice is avoid this hospital, I don't have one good thing to say about the labour ward at doncatser . The staff are extremely rude and make you feel like your a burden to them, they don't pick up on medical problems quick enough in the end my placenta burst and i was extremely ill all because they didn't do a section after the 3rd heavy bleed,just sent me packing each time, luckily for me I had my baby at Rotherham wow how different the staff are there they actually care. I'm from doncaster and ashamed to say how rubbish the hospital is!

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Response from Doncaster Royal Infirmary

Thank you for taking the time to post your views regarding care you recently received at Doncaster Royal Infirmary. I am very concerned to learn of your experience and would like to offer the opportunity for you to meet with the Consultant Obstetrician & Gynaecologist in charge of your care and Senior Midwifery staff to discuss your experience and concerns with regard to your care. I do hope my suggestion is an acceptable way forward; it is important for us to receive feedback and consider ways to improve the services we provide. If you can contact Sharon Williams, Patient Experience Lead, either by telephone on 01302 366666 Ext 3977 or e-mail sharon.williams@dbh.nhs.uk, she will be happy to arrange a meeting for a mutually convenient time. Thank you.

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