"Good and bad!"
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
My fiancé recently spent two nights on C4 ward after being admitted via Urgent Care as he was in considerable pain related to a recently-diagnosed cancer. Whilst the nurses were very caring, cheerful, and very helpful and accommodating to me regarding visiting, we had problems on the first night when the pain came back with a vengeance. A doctor was paged twice and arrived after an hour, insisted on an ECG as the chest area was painful, even though one had already been done that day, and said that she would administer morphine. We then waited a further ten minutes or so until I went and found her at looking at some notes at reception and asked her if she could please give my fiancé the painkillers which she then did; I asked if she had also given an anti-emetic as previously in the day and she said that the nurse would give this. As it was now getting late, I left for home assuming the anti-emetic would be given shortly. In the morning my fiancé reported being sick within an hour or so, which continued through the night and when I checked no anti-emetic had been given. I find this lack of urgency and thoroughness astounding, especially as it could so easily have been avoided, and am horrified that patients and family seem to have to keep on top of what some of the staff should be doing; talking to other patients on the ward we are evidently not alone. We would however like to thank the doctor who took Michael's case on when she returned from holiday and who has been brilliant, as have a number of other consultants he saw briefly whose names unfortunately we don't know.