"My experience with healthcare when caring for my deaf parents"
Posted by strawberry1 (as ),
A carer from East Ayrshire told us:-
Crosshouse Ward F
Nurses good at getting stuff done in the coronary ward 4f
Mum and dad are deaf. Doctors let me in to sign instead of waiting on an interpreter.
A&E wasn’t great. They were arrogant. They didn’t let relatives in. My parents felt lonely as they can't shout for help due to be being deaf and someone stopped me going in. My parents didn’t know what was going on initially because I wasn’t allowed to go and see them to sign. Eventually I got let in so I could calm them down and sign.
They decided in April at my mum's GP- hey would stop allowing my mum to text or email to book appointments. They said they will have to phone. They are deaf and I am at school so I couldn’t phone which meant one time my mum dint have medication for two months as she can’t phone to make a repeat prescription or speak to anyone to book an appointment.