About: Kettering General Hospital

Visited the ENT Dept in May went back for follow up in July saw the same doctor who didn't recognize me they lost my records also found the nurses unhelpful The whole department needs looking at

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Response from Kettering General Hospital

Thank you for your feedback. I am very disappointed to read about your poor experience in the ENT Department. I will ensure your comments are passed onto the team. Should you like to discuss this further, Please contact our Patient Advice & Liaison Service (PALS) on 01536 493306 to arrange a meeting. Rachael Brown Lead Nurse

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