"Never using this hospital again"

About: Southport & Formby District General Hospital

After a few dreadful visits over thelasy few years patient care it's going from bad to worse. Partner stabbed himself with a knife, we went to a&e, consultant doesn't even clean the wound, no antiseptic, no injection. Puts 2 paper stitches and done, no recommendations what to do next. Had to buy antiseptic and clean the wound at supermarket car park(!). GP on call recommends another visit but never again. We went to Ormskirk instead and surprise different world all together! Wound cleaned, glued and stitched, staff extremely friendly. Never again going to Southport and avoid if you can!

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Responses

Response from Southport & Formby District General Hospital

Thank you for telling us about your experience at West Lancashire Health Centre in Ormskirk. Your kind comments will be passed to the staff concerned. It would be helpful if you could contact our Customer Service team directly about your experience at Southport so we can conduct a proper investigation. Their telephone number is 01704 704958 or you can email them on soh-tr.complaints@nhs.net