"I was a patient on ward 20 and ..."

About: North Tyneside General Hospital

(as the patient),

What I liked

I was a patient on ward 20 and I want to say a huge thank you to every single member of the very large team who looked after me.

The care and attention plus the professionalism were outstanding. I had been extremely apprehensive about my stay and entered as the personification of a needle-phobic. However my fears were gradually allayed. I was never left wondering what was going to happen next!

Procedures were explained carefully and carried out with the least possible stress. Ward 20 ran smoothly and happily and I feel privileged to have been part of it - if only for just over a week. Thank you to you all.

Story from NHS Choices

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Responses

Response from North Tyneside General Hospital

Thank you for your very kind comments posted on the NHS choices website regarding the care afforded to you recently in North Tyneside General Hospital. It was very kind of you to write and compliment the staff on Ward 20 for their care and I have copied your note to the stall involved.

Thank you for taking the time to write.

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