"Wonderful care and treatment."

About: Princess Royal University Hospital (Orpington)

On July 21st I had the misfortune to fracture my hip. With the help of family members I was able to get myself to the Princess Royal where my misfortune turned in to a wonderful, caring experience. Although A&E was quite busy I felt I was treated as quickly and sensitively as possible. I was x-rayed and given pain relief and made as comfortable as possible. By 6am the next morning I was in a bed and on the Orthopaedic ward. At 11am I was taken to theatre after meeting my surgeon, and their Registrar. The treatment in the Recovery area was superb. I can't fault the treatment I received under the NHS. My room was very clean and checked often to make sure nothing was being missed. The nursing staff can only be described as brilliant and I wouldn't like to single anyone out. The food wasn't even too bad after all the tales I had heard! I felt I was closely monitored and helped to get on my feet as quickly as possible. I did so well they were able to let me go home on Friday the 25th. I hope all involved will enjoy reading some very positive feedback.

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Response from Princess Royal University Hospital

Thank you very much for posting these comments about your experience. It is very good to hear that in all of the areas that you passed through during the course of your treatment the standard of care you received, the environment, even down to the food, all your experiences were of a high standard. I will certainly pass your comments on to those staff involved and they will indeed enjoy reading them.