"NO confidentiality, HIV divulged to work!"
About: The Newcastle Upon Tyne Hospitals NHS Foundation Trust The Newcastle Upon Tyne Hospitals NHS Foundation Trust Newcastle-upon-Tyne NE7 7DN
Posted by DGH (as ),
Had a problem regarding confidentiality (HIV Treatment 'somehow' leaked) found out that Newcroft Sexual Health Centre (who I had never been to or contacted) had been told by letter by the doctor at the RVI department treating me- they also wrote to my GP. and left a message (seriously! ) on my work phone.
Despite making it clear on numerous occasions I did not want anyone to be written to. Got a letter to my house from them and when I complained I was treated very badly indeed. Very defensive, very petty and not a thing has been done. The complaints procedure wasn't followed by NHS Newcastle (Still no idea what went wrong! ) - NHS England "Do not investigate Complaints" and Department of Health "Cannot get involved in individual cases"
HIV hasn't ruined my life. NHS Newcastle has undermined it to a point where I haven't been back in over six months, I have de- registered from every NHS 'thing' I can think of. Lamentable, utterly disgraceful.