"Fantastic services"

About: University Hospital Of North Durham

My daughter Sarah unfortunately had an early miscarriage almost 2 weeks ago & in the lead up, during & after this distressing event she visited both the early pregnancy unit & ward 9. The way she was treat by every single member of staff she encountered was outstanding. She was treat with dignity, respect and compassion throughout. Although she was only a few weeks pregnant she was able to have 24hr direct access to the ward, which she ended up needing on a Sunday morning & didn't have to hang around or wait in A & E in order to be seen by a doctor. Both she & her partner were obviously very distressed and were treat with the utmost compassion by extremely professional staff! We just want to say a big thank you to the whole team & keep up the good work, you are a credit to your profession!

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Ward 9 at University Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with ward 9. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774