"Patient after care referring spinal surgery"

I had spinal surgery on 9th July, returned back to my room at around 10.30 pm. I was catheterised, I was attached to some fluids and a morphine pump.i was advised by my surgeon and physio not to come out of bed after surgery I would be shown the roll over technic to keep by spine straight when getting out of bed. The night staff were brilliant I had a funny turn with my blood pressure dropping during the night so I was given more oxygen and bed tilted. Before the night nurse finished her shift she asked me to rest as I was still feeling faintish. At this point I still didn't fancy breakfast as I was feeling sick so the staff suggested I have it later. The staffing changed and the next staff nurse came on she came into my room and said "how come you haven't had any breakfast?" I explained the situation about not feeling well she said"it's because you have been using a lot of morphine" she detached the morphine pump of me, she insisted I got out of bed onto the chair to have my breakfast when I mentioned the advice that I was given by my surgeon and physio about the roll over technic she said "well sit up on your bed then. your notes says you need to mobilise straight away after surgery." When I told her I was in a lot of pain after each movement even in bed she said "whatever" raised my bed and walked out of the room. There was no help in assisting me with my breakfast I was not able to lift a cup or the knife to butter my toast. The lady who then came to clear my breakfast away was very kind and caring she saw I was struggling so she said "don't worry I will look after you" and she brought me a feeder which was a lot easier. At this point you can imagine how upset I was feeling 'did this nurse think I was a lazy girl who wanted to prolong her stay by not mobilising'. When the physio came I asked them about my mobilising in case I had misheard the information I was advised at pre-op. They said no it's a good job I didn't sit up as the Consultant wants to give approval after surgery of how long he wants his patients to sit out into the chair after his visit. Before finishing her shift that same staff nurse came to my room again asked me to have a wash in the bathroom I suggested I wasn't able to manage so I would try when my daughters come at visiting but against she insisted I went on my own. However she left the towels and didn't come back again. Soon after a different staff nurse introduced herself to me said she would be looking after me. I was very upset my bed was raised so she asked me why I'd raised it I explained the situation that it wasn't me.so for the next couple days I was in hospital this staff nurse cared for me. There are lovely caring nurses including the last staff nurse, the H.C.As there were also lovely meal staff,night nurses that I don't remember names. One HCA was amazing helping me shower the day I was discharged. I would like to thank them. Please would you look into my situation with the first staff nurse.

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Response from Fulwood Hall Hospital

I was concerned to read your comment. Please be assured that we are investigating the incident as a matter of urgency to identify the nurse in question and ensure this experience is not repeated. Ann Cooke Matron - Fulwood Hall Hospital

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