"I feel that the introduction of TRAQ into the system is a retrograde step"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Click724 (as ),
I was seen by respiratory nurse after referral by GP. She later told me that the consultant she reported to couldn't see me in clinic + that a further referral with him will be required. There seemed to be a lot of delay in communication between the nurse and GP. When the referral was eventually made it was done the through TRAQ which frankly I did not know anything about. When I was contacted by TRAQ many weeks had gone by.
I feel that the introduction of TRAQ into the system is a retrograde step + a needless introduction and yet another layer in the NHS where it is already top heavy. In my view this certainly is not a recipe for efficient patient care.