"Excellent customer service"

About: Telford referral and quality service (TRAQS)

(as the patient),

I liked the fact that you tried to contact me more than once, excellent customer service

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Quiz300

I would like to take this opportunity to thank you for your positive feedback. The TRAQS team take Customer Service very seriously and it is always lovely to hear that patients appreciate the efforts we make to contact them.

Thank you again for taking the time to share your positive comments with the Team.

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