"Outstanding care"

About: Lincoln County Hospital

Thank you so much to all staff in A & E on Monday night who responded so quickly when my partner arrived having had to leave a London hospital because her treatment was so appalling and she had waited 7 days for an emergency operation. Lincoln had her on a ward in 30 mins and she was operated on the next morning. Every member of staff in A&E and SEAU has been outstanding and incredibly caring and we are so grateful. The care in every way has been amazing: prompt, compassionate and effective. Communication was excellent - all staff seemed to know about the treatment plan and were great with telling us everything. Big big thank you.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Anon

Thank you for this positive comment about the care your partner received when you came to A&E, it is lovely for the staff to receive this and my thanks for you taking the time to share your thoughts. I have already shared your comments with all of the staff within the department.

Regards

Karen Hansord – A&E Sister