"In pain - is there anyone out there?"

About: York Hospital

I have been pushed from pillar to post trying to receive pain relief for over a week now. I left a message with the Rheumatology secretary asking if someone could contact me - I am still waiting for a response. After trying by emailing the rehumotology specialist nurse and was told to contact my own doctor (another 48 hrs lapsed) my doctor has advised this should be dealt with by the hospital. Despite leaving a message again no one has contacted me - I have no idea which way to turn as the pain is excruciating.

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Response from York Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.york@york.nhs.uk and they will be pleased to help.

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