"A waste of time and no information"
About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
Posted by Alan H
I attended the orthopaedic clinic to be assessed. The MRI scan had not been explained as the previous person could not log onto the system and could not even book me another appointment. At this meeting I met a lady and told her that the MRI had not been explained. She got the information and simply said that first picture is of your full spine and the one below shows where you damage is. She then switched it off. No explanation of the damage. I spent approximately 15 minutes and I learned absolutely nothing. Only that the operation was major with complications and a long recovery - she said this 4 times. I was also told there was a waiting list of a year. I nearly reported this case to hospital management as my experience was awful