"Happy and confident with the level of customer service I have received"

About: Telford referral and quality service (TRAQS)

(as the patient),

I was happy with the way my GP (Dr Goode) at Donnington doctors dealt with my issues. He was friendly and made me feel at ease.

I was contacted by TRAQS a day or two later and spoke to Louise who was very helpful and informative. I am happy and confident with the level of customer service I have received.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Rushed740

Thank you for sharing your comments with the TRAQS team following your recent referral using the TRAQS Service.

I am pleased to note that you were happy with the level of customer service you received and I will share your comments with Louise.

Thank you again for sharing your feedback and we wish you all the best with your treatment.

  • {{helpful}} of {{total()}} people think this response is helpful