"Donnington Medical Practice & TRAQS - Excellent service"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

I just visited Dr Warner at Donnington Medical Practice. She was very helpful and friendly. She has referred me to have surgery. I was then contacted by TRAQS who were very polite and lovely on the phone. They explained that they had a free appointment and I expected. Excellent service.

Thank You

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Walks143

Thank you for taking the time to tell us of your recent experience at your GP Surgery and TRAQS.

I am pleased to note that you found the TRAQS service excellent. TRAQS aim to provide a more patient focused and friendly service for the patients registered with GP practices within the Telford and Wrekin area.

It is always lovely to receive positive comments from patients who have used the TRAQS service and I will share your comments with the team.

Thank you again for taking the time to respond.

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