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Computer glitch, sorted out in the end

Posted By Glad802

"Computer glitch, sorted out in the end "

About: Telford referral and quality service (TRAQS)

(as the patient),

TRAQS were great. There was a computer glitch on the day I booked. I presumed the appointment was made. Oswestry sorted it all out. All good in the end!

TRAQS + Oswestry were great: )

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 18/08/2014 at 14:09
Published on Care Opinion at 15:29

Dear Glad802

Thank you for sharing your positive comments with us. I am sorry that the team were experiencing computer issues at the time you rang but very pleased to note that Oswestry managed to sort everything out for you.

Thank you again for sharing your positive comments with the team.

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