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"Access to my medical records "

About: Telford referral and quality service (TRAQS)

(as the patient),

I am not happy about TRAQS having any access to my medical letters or history regarding me! !

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG
Submitted on 18/08/2014 at 14:06
Published on Care Opinion at 15:28


Dear Label748

Thank you for taking the time to respond.

I appreciate your comments but can assure you that the TRAQS Team do not actually have access to your complete medical records only very limited information. This is to ensure that you are seen in the most appropriate clinic by an appropriate clinician.

In additions all TRAQS staff are part of the NHS and have received training in managing patient confidential data and have signed the CCG Confidentiality agreement. We have access to information which is specific to the role we undertake within the team and nothing more.

If you still have reservations may I suggest that you discuss your concerns with your GP the next time you see them?

Thank you again for taking the time to share your comments with the team.

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