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My appointment was handled with great efficiency

Posted By Peer391

"My appointment was handled with great efficiency"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Endocrinology

(as the patient),

My appointment was handled with great efficiency and I saw the consultant on the date arranged. Things were well explained about treatment and the pharmacy staff were courteous. It was a positive experience on the day.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 9 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 16/08/2014 at 17:46
Published on Care Opinion on 18/08/2014 at 13:35

Thank you for posting such a positive comment regarding your recent referral.

TRAQS aims to ensure that your referral is dealt with in a friendly and prompt manner, to ensure that treatment takes place without any unnecessary delay.

We are pleased that the service provided by TRAQS and the hospital met with your approval and expectations.

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Response from The Princess Royal Hospital 8 years ago
The Princess Royal Hospital

Submitted on 24/04/2015 at 10:45
Published on nhs.uk on 26/04/2015 at 01:01

Thank you for your kind comments Di Davis Patient Advice and Liaison Service

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