"Totally neglected"

About: Sunderland Royal Hospital

I am absolutely appalled about the way my friend was treated in this hospital, first of all the paramedics stood beside the ambulance and expected my friend who was covered in blood ans scared to go to them and when asked if they expect her to go to them she replied "she's got two legs she can walk". My friend was haemorrhaging really bad from down below. While in hospital they threw away clots and samples that were meant to be sent away to be examined, they then sent her home wearing just a hospital gown with no shoes on and covered in dry blood she had to ask for a blanket to wrap around herself. Then whilst waiting for someone to pick her up she passed out in the waiting room, her sister asked for assistance and was told she will have to wait until they were finished talking to a patient. I'm assuming she was treat like this because she was in the beer garden of a pub when it happened and when she arrived at hospital the staff assumed she was a drunken idiot on a Saturday night out. Not the case at all we were all frightened due to the amount of blood that was gushing out of her. In total she lost 700mls of blood and passed clots and was treated for a bad period, my friend had an abortion two months ago and had the pill injection afterwards, definitely not a period.

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Response from Sunderland Royal Hospital

I am concerned to read your comments and apologise for the distress this experience must have caused. We would like to look into this further for your friend if she is willing for us to do that. Could you please ask her to contact the Patient Advice & Liaison Team at pals@chs.northy.nhs or Freephone 0800 587 6513

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