"Excellent outpatient experience"

About: Princess Royal Hospital / Oral surgery

(as the patient),

Within one hour of my doctor telling me that he was going to refer me to a consultant, I had a telephone call from the hospital offering me an appointment the next day. I was told at this appointment that I would require surgery done to a lump in my mouth. About a week later I attended Princess Royal at 2.40 and by 3.00 I was on my way home having received wonderful surgery and stitches. What a wonderful experience. I also received telephone calls from my own GP surgery checking up on my progress since referral. Well done all.

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Responses

Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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