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Townhead Surgery: the nurse is really good.

Posted By Paris233

"Townhead Surgery: the nurse is really good."

About: NHS Ayrshire & Arran

(as the patient),

When I attend the practice it is more useful to see the nurse. I get more satisfaction. He can write prescriptions. If he needs to, he will refer me on. He is really good.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/08/2014 at 16:08
Published on Care Opinion at 16:13

picture of Eunice Goodwin

Dear Paris233,

Thank you for using Patient Opinion to let us know how you feel about your visit to the GP practice. I am glad you find the nurse is helpful and most suitable for your health care needs. I will pass this to the practice to let them know how you feel.

Best wishes,

Eunice

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