"Unhappy with opening times"

I know this is not an A&E department but I was unhappy that it wasn't open on Saturday morning when my brother needed to go my brother had fallen off his scooter the day before and he had badly hurt it we went to grandmas house for the morning as she lives in Wimborne we took him to this hospital and I was cross that it wasn't open at 11:00 on Saturday morning I understand that it can't be open on Sundays but really it needs to be open on Saturday at least in the morning We then decided that it wasn't worth a trip to poole or bournemouth but he did need some medical attention as he was in bad pain but I am surprised that this hospital isn't open on a Saturday morning

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Responses

Response from Victoria Hospital W'borne

“Thank you for visiting NHS Choices to leave feedback about your experience of trying to see a nurse or doctor in Wimborne with your brother. I’m sorry that our hospital was not open to help you on this occasion. If you ever find yourself in that position again, please call 111 from any phone. You can call 111 when you need medical help fast but it’s not a 999 emergency or a life-threatening situation. You can find out more about the 111 service at: http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.asp “Call 111 if: • you need medical help fast but it's not a 999 emergency • you think you need to go to A&E or need another NHS urgent care service • you don't know who to call or you don't have a GP to call • you need health information or reassurance about what to do next “In terms of the opening hours of Wimborne hospital, we are always monitoring how many people are using the hospital and at present, we have agreed with local GPs that for now, we do not open at weekends. But we will continue to review that decision and will talk again to local GPs about whether or not we need to open the hospital.”

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