"Staff believed I had self harmed"

About: New Cross Hospital / Accident and emergency

(as the patient),

Went in with a laceration to left arm after accident staff believed I had self harmed when hadnt was going to section me wen not required and wouldnt take no for a answer had to walk out of hospital 5 mins after local anaesthetic

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear Sam1977

Thank you for posting your comments relating to your patient experience in our Emergency Department. To enable me to look further into the concerns raised, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Judith Davis

Acitng Patient Experience Lead

Response from New Cross Hospital

Thank you for taking the time to post your comments relating to your patient experience at our hospital. I am sorry for any distress that this matter has caused. To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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