"Food to help heal? I think not!"

About: University Hospital (Coventry)

The service of the staff and the dignity with which my mum has been treated has been great, and Walsgrave don't fail to deliver in this sense. However, my mum has just been operated on after being diagnosed with bowel cancer. A part of her large intestine has been removed, and as anyone could understand, this makes digesting and passing through of food more difficult. So why on Earth the NHS don't provide anything for vegetarians other than potatoes, white bread eggy sandwiches and watery vegetable (vomit) soup is beyond me?! We even asked the nurse yesterday whether they could provide any lentils or other food that would pass through her bowels easier, but the nurse just shrugged the nurses shoulders and put the nurses arms up saying "Potatoes, potatoes...the NHS love serving potatoes!" I understand that there is only so much that the staff can do there if the management higher up can't use basic common sense of providing patients with the right foods, especially when they're so intent on sending them home quickly too! If you give patients food that will heal them quicker, it will not only send them home quicker and healthier, make it less painful for them, and actually buying healthy food is not even that expensive - it just takes basic common sense! Sort it out NHS!

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Response from University Hospital (Coventry)

Thank you for taking the time to provide feedback on the care your mother has received while at University Hospital, Coventry in July 2014. While it is pleasing to hear that you cannot fault the service received you have raised concerns about the quality of food. In order that we can look at this in detail can you contact us so that we can look at each aspect and provide a full response. If you would like to do this then please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk Alternatively, you can write to us at the following address: - PALS University Hospital Clifford Bridge Road Coventry CV2 2DX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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